Fuelling innovation to transform the distribution business

In an exclusive studio interview at EGYPES 2025, Chiranjib Sengupta spoke to Klaas Mantel, Chief Operating Officer at ADNOC Distribution, to explore how the company is transforming the customer experience and setting new service benchmarks with AI and technology. Klass highlighted how ADNOC Distribution is focusing on the retail customer journey, advancing its lubricants segment, and consolidating the opportunities in aviation fuel. He also touched on the evolution of ADNOC’s distribution business as the company celebrates two years of its joint venture with TotalEnergies in Egypt.